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Cancel, Change and Late Policy


Appointments can only be changed or cancelled 48HRS prior to your appointment in order to not lose your deposit. you can cancel or change your appointment on the Beautress App or you can give us a call to cancel. LATE POLICY If you are more than 15 minutes late your appointment will be cancelled, and you will lose your deposit.




Hair Braiding Policy


1. HAIR IS NOT INCLUDED IN THE PRICING 2. When purchasing your braiding hair please buy Pre-Stretched hair if you can. If your hair is not pre-stretched then the hair MUST be with me 2 days before your appointment, that way I can stretch and prepare the hair my self. A good brand for pre-streched hair is ( Spectra ) you can also purchase pre-stretched hair from Amazon. 3. Please note that brading times seen during booking is estimated. And times can vary due to different length and density of the hair. 4. Your Natural Hair MUST be at least 4-5 inches in Length ALL AROUND for all styles. I will not braid on freshly permed hair, you must wait at least 1-2 week. 5 Your hair must be washed and blow dried before coming to your appointment, unless you are having that service with us also. I usually reccomment 3-4 packs of hair for any braiding styles, just to be on the safe side, you can always return it if need be. For curly crochet braids I usually recomment 3 pack of hair and for braided, locks crochect 6 packs.




Lace Wigs and Weaves Policy


1. HAIR IS NOT INCLUDED IN THE PRICE WEAVES Hair must be washed and blow dried if you are not having that that as part of your service. please refrain from adding too much oils to your hair if you are having a leave out weave. I will not weave on freshly permed/ relaxed hair. Frontals and Closures should be with be at least 4 days prior to your appointment if you are having them customised ( plucking and bleaching ) Custom Wigs Hair Must be with me 1 week prior to your appointment. Please note all custom wigs are made in advance to your appointment, you only come in for fitting on the day of your appointment.




Treatments and Chemicals


Your Hair Must be detangled before your appointment, if you are struggling to detangle your hair at home and need extra help there will be an extra charge, because this will allow me to go way over our time schedule ( we are talking about overly tangled hair) You do NOT need to wash your hair prior to your Treatment. All colours requires a 48hrs patch test. unless you have used the brand before. Hair MUST not be washed atleast 1 week prior to your relaxer.




Please Read


If you have any further questions, please feel free to email: Beautresshair@gmail.com By booking with Beautress you are agreeing to all terms and conditions. Look Forward To Meeting You xxx





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